Nissan Serving La Vernia, TX 78121

“ Ms. Elizabeth is very helpful and awesome customer service. World Car Nissan staff is awesome! ”

“ Great people with excellent customer service, pleasantly surprised. ”

“ Awesome car buying experience. Me and my wife have purchased several vehicles during our 34 years together. This experience was hassle free and our Product Specialist, Cassandra Turner was easy to work with. ”

“ We didn’t have an appointment, but we brought a car in for them to take care of something that was a safety issue and they took great care of it and did good thorough check of the vehicle ”

“ I recently purchased a 2026 Nissan Armada Platinum, and I couldn’t be happier with the experience. From start to finish, the entire team made the process smooth, professional, and stress-free. My sales consultant, Charles, was outstanding. He was patient, knowledgeable, and truly customer-focused. He gave my family all the time we needed to explore our options and choose the vehicle we loved most, never making us feel rushed or pressured. While I was completing the paperwork in finance, Charles was working behind the scenes to make sure our Armada was fully prepared and ready for delivery. I also want to recognize Sales Manager Mike for his transparency and professionalism throughout the process. It was clear that customer satisfaction was a top priority. A special shout-out goes to Mac in the finance department. The finance process was incredibly efficient, completed in about 30 minutes! Everything was explained clearly, and the experience was straightforward and hassle-free. If you’re looking for a dealership team that is professional, transparent, and genuinely cares about their customers, I highly recommend working with Charles, Mike, and Mac. Thank you all for making this one of the best vehicle-buying experiences my family has ever had! ”

“ I have been trying to buy a Nissan Rogue for almost 2 weeks couldn’t find a deal until World Car Nissan text me a message, well this Saturday May 30th Mr Jasen Ivy and I met to see what deals they could offer me well Mr. Jasen Ivy and sells manager Mr. Robert gave me the best deal ever . I love my Nissan Rogue ”

“ Great service ”

“ Amazing Service! Informed me of every step, no surprises, and informative of future services reccomended. All staff very nice, complimentary refreshments amazing, and I got to enjoy Sailor Moon while I waited. 10/10 ”

“ Received great service. My service rep. Elizabeth kept me informed about services I needed ahead of time which sped up the process to get services completed. ”

“ I had a great experience at world Car Nissan with Sarah Patrick. She was very patient with me while I considered several different vehicles. She even sat and worked the numbers with me to see if it fit into my budget. I would have given five stars but it seems they have a process of solidifying the sale with upper management, too many people involved in the deal. Overall I would recommend others to go there. ”

“ We recently purchased a preowned 2024 Nissan Pathfinder Rock Creek at World Car Nissan. Our sales consultant, Sarah Patrick addressed all our questions and concerns. She was knowledgeable, professional, patient and extremely helpful. Sarah made it a pleasant experience. ”

“ Ms. Amanda was absolutely amazing throughout the entire process of getting my “dream” car! She was incredibly patient, worked with me every step of the way, and remained professional from start to finish. The entire team at World Car Nissan was also outstanding—welcoming, supportive, and truly made the experience special. You all have gained a family! Thank you so much, and a very special thank you to Ms. Amanda for making this dream a reality. Highly recommended! 🚗✨ ”

“ Upgrading our vehicle was a pleasant experience thanks to Cassandra. She went above & beyond to make sure that all of our needs & wants were met. Thanks to Cassandra we have more than enough space for the new addition to our family! Also, not to mention — the other staff treated us like family as well. Thank you, World Car Nissan for such an amazing experience! (General Manager Leon, Robert, Cassandra, Amanda, Julian, Jesus & Mike — thank you, thank you, thank you!) ”

“ Great service, not pushy kept me updated with concerns or recommendations, with the ppl I talked to, happy with going back. Service advisor Calvin, and sale rep Sarah. Have had 2 vehicles serviced there in 2 years, have this thing placed saved for when it comes time to look for buying a car. ”

“ Great experience. The dealership had the vehicle I was looking for. The sales person Isabella was amazing and very knowledgeable regarding the car I purchased. The sales manager Robert was also great. Very friendly atmosphere, no pressure. They both explained the lifetime warranty. This was one of the best car buying experiences and I have purchased several vehicles in my lifetime. I would definitely recommend this dealership. Ask for Izzy (Isabella) to help you buy your next vehicle! Thank you!!! ”

“ We had an excellent experience purchasing our 2019 Acura MDX! Our salesperson, ISABELLA, provided outstanding customer service from start to finish! She is very knowledgeable, patient, and genuinely focused on helping us find what we were looking for. Malcom, the business manager, made the final paperwork process an absolute breeze. He explained everything clearly and was never pushy. Overall, the entire experience was smooth, professional, and stress-free. We truly appreciate the excellent service and highly recommend this team to anyone looking for a vehicle! ”

“ My car check engine lights was on. They dis a diagnostic very expeditiously specially because my car was going to get shipped that very next week and it needed to get fixed. I am very thankful for their fast assistance ”

“ Lauren, our salesperson, was super --- friendly, personable, and genuine. Went to Nissan after having looked at other makes and models. She showed us several Pathfinders, answered all our questions, and gave us each a test drive… helping us nail down the final choice. Mike was also a help in crunching the final numbers for the sale. We’re now happy Pathfinder owners. ”

“ Superior service by the staff and my salesperson, Sylvia. 100% satisfied ”

“ Calvin was extremely kind and helpful getting my vehicle serviced for a recall. He was laid back and walked me through the recall process and also gave me recommendations on parts for my vehicle. He was honest and did not try to sell me anything unnecessary. ”

“ Calvin and Kenneth were awesome ”

“ World Car Service treated me with care and respect in a very timely manner. Joey provided outstanding service and took care of all my requests. ”

“ Great experience. Staff very helpful ”

“ On time notification, thorough checks, professional service.TOP NOTCH 💪🏾😎 ”

“ My service provider was excellent. We were visited by what I am assuming was a sales person. He was nice but not needed. He just delayed the process. ”

“ Love my new car! The process was fairly fast and the dealers were very friendly. ”

“ Service was done well. They could be a little better at updating timeline. I also expected my tires to be filled w air as part of the 1600 work including an oil change. But Calvin was super friendly and the actual work was sufficient and timely. ”

“ After lunch on a rainy day, we visited World Car Nissan to explore the Nissan Rogue and Nissan Kicks. Charles Ziegler delivered exceptional customer service, warmly welcoming us upon arrival. Throughout the discussion on the Kicks and Rogue's differences, Charles maintained a super friendly, respectful, and professional demeanor. The test drive in the 2025 Rogue SL SUV confirmed it had all the features we required. We appreciate Charles's efforts in exceeding our expectations to find the perfect vehicle. The communication was consistently excellent throughout. The financing process was efficient; however, the interest rate mentioned was less than ideal considering our good credit score. Ultimately, we secured an SUV at a reasonable price and are very satisfied with our purchase. The World Car Nissan staff provided an engaging and challenging experience during the sales process, marked by comprehensive knowledge and a patient approach to addressing our questions. Thank you! ”

“ The salesman was really nice but the people in finance refused to listen to my needs. I asked them to wait till they had a color i like but that did not happen. I had been in an accident and wasn’t thinking clearly so now i have a vehicle that i hate . It had damage listed in carfax report and when i asked about it no one knew anything. I have since found the damage. ”

“ I drove an hour to this location because I booked an appointment to test drive a specific vehicle I was about to purchase. I was told the car would be ready out front to test drive. I make the HOUR trip to wait 20 mins to finally get someone to notice l've been standing there unhelped. They tell me they don't know where the car I'm booked to test drive is. They send out manager Tyler, who tells me I should drive a completely different year, make, and model- to compare to the car I'm looking for that isn't here. I explain I am here to test drive that specific car because that is the one I would be purchasing. I'm sent over to another manager who is helping me now because he said he "can't find Tyler" (who I just saw walking around eating and chilling one moment prior) Now the second manager I'm talking to is recommending I drive the newest year of the car I was looking to purchase. Again, I explain I'm only looking to test drive what I would be willing to buy, don't waste my time and yours. Finally he admits it isn't here because it's on the side of town I came from. 2 hours wasted on miscommunication because you never had the car you told me you had, pushy managers, and unprofessional sales people. IRRITATING :) EXACTLY WHAT YOU'D EXPECT SHOPPING WITH A DEALERSHIP. wasted time and gas. ”

“ Bought my car here in Feb 2026. Had 44,000 miles on it. Car is 4 years old. They refuse to put new tires on my car. What’s the point of dropping $5k and paying $700/month?! For what?! I was told I had bumper to bumper warranty! DO NOT BUY FROM HERE!!!!! ”

“ Summary: they sold me a vehicle that had trash in it and had 30 miles left in the tank. They didn’t put engine oil or windshield wiper fluids and I can realistically prove they cleared the engine codes prior to selling me the vehicle. Also they left someone’s personal loan lease agreement in the glove box which is a major privacy violation because it had all their info.The main person that was in charge of this sale was General sales manager Tyler and overseeing him was executive manager/General manager Leon. First, they sold me a vehicle without properly inspecting it. I actually have audio recordings of GM Leon admitting that they skipped required internal processes and cleared engine codes prior to selling me the car to hide the fact the vehicle had no oil in the engine. And they delivered a car that was dirty and had 30 miles left in the tank. Even worse is how recklessly they handle your highly sensitive personal data. When I took my car, I found another customer’s fully signed auto loan and lease agreement left inside my vehicle. This document contained all of that person's private personal information. I immediately notified management on a Saturday about this massive security breach. Instead of securing the customer's data, they completely ignored my warning and didn't retrieve the documents until two days later. The GSM admitted on recording that they allowed the vehicle to leave the lot without verifying valid insurance, even though they had us sign official paperwork falsely stating that valid insurance was provided. Even after providing proof that the vehicle was added to the insurance policy and that we were listed as drivers he claimed “there was an error “. When asked directly “then why are you selling me a vehicle I can’t drive out of here legally “ his response was “ I don’t know why that is”. So they are systematically cutting corners on required state documents. When notifying the GSM of these infractions he proceeded to cut me off a lot and call me “buddy” along with his service tech calling me by a different last name. When the GSM was made aware of the vehicle not having oil which was confirmed by three different sources including myself and a autozone tech all of which were recorded by several cameras and at different angles the GSM provided a tow truck only for the camera that was recording to be disconnected from my dash. When confronted GSM Tyler said he had nothing to do with that and the GM later when asked said “ You just don’t do that”. On top of everything that was said, When asked directly “ Not to mention, the service engine light wasn't on, which means they erased codes” the GM responded by saying “Right absolutely”. The only enjoyable part of this whole situation was our interaction with the finance manager who was amazing the whole time and looked out for us which can’t be said about the rest of his team. I have management's admission of multiple other infractions fully recorded on audio and video but these were the worst of it. The dealership has been posting 5 star reviews from months or years ago in what appears to be an attempt to cover up this review and the other 30 one star reviews made in the past year. Lastly, I will continue to post all evidence I am permitted to share on a weekly basis until a formal apology is issued and documented action is taken against the individuals involved, specifically the GSM for his direct role in these infractions and his documented pattern of unprofessional conduct toward customers especial in the most recent view where he ignored a customer. ”

“ (Translated by Google) My advisor Kevin sold me the car and said, "Let me know if you have any questions so I can help you." I've called him three times now and he hasn't answered. I went in person twice and he still hasn't responded. It's frustrating. (Original) Mi asesor Kevin me vendió el carro dijo que”cualquier duda que tengas me avisas, para poder ayudarte” ya van 3 veces que le hablo y no me contesta fui 2 veces personalmente y nunca esta es frustrante ”

“ Seems y'all had my review removed. I'll elaborate then and repost. I don't appreciate my time being wasted. Nonsense that I go in and waste 3 hours of my day off just to be told by management the "vehicle isn't for sale" as well as multiple other BS excuses. Won't ever get my business 👌save yourself the time and go to one of the other 10 dealerships in the area. ”

“ We purchased a new Nissan Sentra in 2022, and the car has had numerous problems since the day we bought it. We have taken it to several different Nissan dealership service departments, but the issues have still not been resolved. Each dealership says they cannot cover or address the work done by other Nissan service centers. Now that the warranty has expired, they are charging us for repairs, even though these problems have existed since we purchased the vehicle. This situation is extremely frustrating and unacceptable. At this point, we are seriously considering filing a lemon law lawsuit. ”

“ Purchased a vechicke with 11000 miles a week afternthe oil engine went on called the dealership spoke with tylor General manager and he said that it didnt need it very very rude person for hes title spoke with service dept the gentlemen tell me the oil change was not done I onl gave it a 1 star because I could only do the review ”

“ STAY AWAY FROM THIS DEALERSHIP. ”